Moreton Cross Group Practice

Pasture Road Health Centre, Pasture Road, Moreton Wirral, CH46 8SA

Current time is 08:47 - We're open

NHS

Telephone: 0151 678 0993

Out of Hours: 111

Patient Participation Group

Dear Patient,

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please complete the form below.

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

Who are we

The group was established in July 2011 and in that short amount of time, have made the following differences to the practice:

  • A member of the PPG has library experience and volunteered to sort out our posters and leaflets in the waiting room. This has had the effect of having time sensitive information displayed effectively and freeing up reception time, enabling the reception team to deal with patient issues.
  • A member of the PPG has suggested an amnesty on unused medication, which will bring to the attention of all patients the amount of wasted medication and have the possibility of saving money for the tax payer, the NHS and the practice.
  • Patient Survey – The practice has recently conducted a patient satisfaction survey. The patient group decided what questions were important to ask patients and which survey we should use. The group have discussed the results of the survey and decided on the most important areas to action to improve services in the forthcoming months.

The group has also decided how to spend money that has become available to the practice which has improved the surroundings in the practice and improved patient care.
The group meets on a quarterly basis. The meetings last for one hour and start and finish on time. We understand how precious people’s time is and do not wish to make membership of the PPG onerous, just productive.

If you would like to join our group and are a patient here at the practice, please leave a message with reception for the Office Manager leaving your contact information.

 

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Patient Participation Group

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Friends & Family Test

  • We would like you to think about your recent experiences of our service.

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Opening Times

  • Monday
    08:00 until 18:30
  • Tuesday
    08:00 until 18:30
  • Wednesday
    08:00 until 18:30
  • Thursday
    08:00 until 18:30
  • Friday
    08:00 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED